Bugzilla@Mozdev – Bug 26294
Writes (moves) to folder which doesn't really exist and loose them
Last modified: 2016-12-05 03:38:04
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Created an attachment (id=8237) [details]
quickfolders popup of folders selected by "envoyés" (sent)
Trying to move mails to a folder, I got the ERROR "this folder doesn't exist"
while it was listed.
After OK the mails have disappeared from source folder and are nowhere.
REQUEST : When this error occurs due to a folder index error the move operation
should be cancelled
Note : A sought for index error origin. I could not find. Then I have opened a
bug on bugzilla/thunderbird.
The folder is the "sent" which appears (new thunderbird version) with a special
icon while previously it was name "<group name for common box> (local) - sent"
I have five duples, this creates error on main function of thunderbird "keep
copy of mail sent to sent" which loose most of mails sent.
Note : my version 4.5 pro
(In reply to comment #0)
> Created an attachment (id=8237) [details] [details]
> Trying to move mails to a folder, I got the ERROR "this folder doesn't exist"
> while it was listed.
The special icon signifies that this would (should) be a QuickFolders tab. But
I cannot see any tabs on your toolbar, did you edit them out of the screenshot?
This is also the reason why you cannot see any "parent folders", because I
reckoned if you have a QuickFolders tab you would usually give it a unique name
as to not be confused. To find where this folder actually points without any
risks, you can try the quickJump feature (just click the button instead of
dragging an email) and see whether it jumps somewhere.
Alternatively, you could post your folder string (advanced tab, in the debug
area, there is a button "Folders?" which copies the whole string into your
If you have invalid QF tabs, they can be found using the blue cogwheel menu and
selecting "Find Orphaned Tabs" - the item depicts a yellow broom with a short
> Note : A sought for index error origin.
The mail index is created by Tb automatically for each folder, and can
sometimes be corrupted. simply use the right0-click menu on the folder and push
the repair button (or if it is a QF Tab use Mail Commands > Repair folder)
> The folder is the "sent" which appears (new thunderbird version) with a special
> icon while previously it was name "<group name for common box> (local) - sent"
So it is the local Sent Mail folder? I don't use Local folders that much but I
can do some tests based on that.
> I have five duplicates, this creates error on main function of thunderbird "keep
> copy of mail sent to sent" which loose most of mails sent.
When you say duplicates, do you mean you have 5 "SENT" folders and made Tabs
for them on the QuickFolders toolbar? If that is the case I would strongly
suggest giving these Tabs unique names to avoid confusion.
An additional thought - instead of displaying the "pretty" name of your Sent
folders, go to the QuickFolders Pro tab and select
Display Format => Folder URI
to see what the differences between the 5 folders are.
Thanks for the idea.
This gives a way to check manually the url(s).
Nevertheless I had told as main subject of a previous request, the width of the
displayed panel is fixed limited to 510px on my display 80c.
Then many path of folders either with the "pretty" name or the url you cannot
get the full name because it is truncated at right.
I had suggested two complementary enhancements :
- A parameter to define the width
- use the full name / url for the "title" of the element (line of the
The current subject about not found folders is now treated on :