Created an attachment (id=7308) [details]
Signature file display 2 times.png

Hi Hello:

I installed smarttemplate4-0.8.5.6,
I wrote Relay and Forward the letter, the Signature file will be displayed 2
times??
I use the default value.
How do I cancel it?

There are a couple of problems with signatures in the current version, can you
try the latest prerelease 0.9 pre250? It is located at:

http://downloads.mozdev.org/smarttemplate4

it works for me, think we can set this BUG as fixed we can reopen it again if
somebody have find problems with this again

Hi

I'm still having trouble with duplicate signatures. When I first open up
Thunderbird and click "Write", only one signature appears at the bottom of the
message. If I click "Reply" then later on click "Write", two signatures appear
at the bottom. I'm running Thunderbird 16.0.2 on Windows 7, with SmartTemplate4
0.9pre281 as my only add-on. The problem also occurs for me with 0.9pre250.

Any help would be greatly appreciated!

(In reply to comment #3)
> Hi
> 
> I'm still having trouble with duplicate signatures. When I first open up
> Thunderbird and click "Write", only one signature appears at the bottom of the
> message. If I click "Reply" then later on click "Write", two signatures appear
> at the bottom. I'm running Thunderbird 16.0.2 on Windows 7, with SmartTemplate4
> 0.9pre281 as my only add-on. The problem also occurs for me with 0.9pre250.
> 
> Any help would be greatly appreciated!
> 

Which locale (language) are you using? Chinese or simplified chinese? I can
attach a patched version but some of the translations are incomplete, so I need
to know beforehand.

(In reply to comment #4)
> 
> Which locale (language) are you using? Chinese or simplified chinese? I can
> attach a patched version but some of the translations are incomplete, so I need
> to know beforehand.
> 
Thanks for the prompt reply. I'm using English, no unusual characters (unless
the "|" vertical separater counts).

Created an attachment (id=7414) [details]
smartTemplate 0.9.2 prerelease 124

The latest and greatest version, should work fine as regards singatures.

Please note that in the new version the quote header and the template are
separate texts to simplify the placement of the Email parts.

(In reply to comment #6)
> Created an attachment (id=7414) [details] [details]
> smartTemplate 0.9.2 prerelease 124
> 
> The latest and greatest version, should work fine as regards singatures.
> 
> Please note that in the new version the quote header and the template are
> separate texts to simplify the placement of the Email parts.
> 

I'm afraid this version doesn't work for me. If I click Write, no signature is
present at all. If I click Reply, the signature is included, but it no longer
wraps to fit the email window. Also, the cursor starts off at the end of the
email rather than at the beginning.

I have the following in the Quote Header window (the Template window is empty):

---
From: %from%
Sent: %X:=sent%  %datelocal%
To: %to%
Subject: %subject%

(In reply to comment #7)
> (In reply to comment #6)
> I'm afraid this version doesn't work for me. If I click Write, no signature is
> present at all. If I click Reply, the signature is included, but it no longer
> wraps to fit the email window. Also, the cursor starts off at the end of the
> email rather than at the beginning.
> 
> I have the following in the Quote Header window (the Template window is empty):
> 
> ---
> From: %from%
> Sent: %X:=sent%  %datelocal%
> To: %to%
> Subject: %subject%
> 

1. what are your settings in account under signature? If you are using an
attached signature make sure to uncheck the [x] Use HTML setting (even though
it is grayed out)
2. are you using the %sig% variable?
3. please check your tools > error console for any errors / warnings that occur
when you click on [reply]. Also, to simplify you should install console2 in
order to enable copying the errors as text to clipboard.
4. For quicker trouble shooting, would it be able to do a screen sharing
session on join.me?

(In reply to comment #8)
> (In reply to comment #7)
> > (In reply to comment #6)
> > I'm afraid this version doesn't work for me. If I click Write, no signature is
> > present at all. If I click Reply, the signature is included, but it no longer
> > wraps to fit the email window. Also, the cursor starts off at the end of the
> > email rather than at the beginning.
> > 
> > I have the following in the Quote Header window (the Template window is empty):
> > 
> > ---
> > From: %from%
> > Sent: %X:=sent%  %datelocal%
> > To: %to%
> > Subject: %subject%
> > 
> 
> 3. please check your tools > error console for any errors / warnings that occur
> when you click on [reply]. 
Amendment: when you click on [Write]

for screen sharing please contact me off the bug for quicker turnaround. I am
available from 5:30pm GMT (2.5 hours from now)

(In reply to comment #8)
> 
> 1. what are your settings in account under signature? If you are using an
> attached signature make sure to uncheck the [x] Use HTML setting (even though
> it is grayed out)
> 2. are you using the %sig% variable?
> 3. please check your tools > error console for any errors / warnings that occur
> when you click on [reply]. Also, to simplify you should install console2 in
> order to enable copying the errors as text to clipboard.
> 4. For quicker trouble shooting, would it be able to do a screen sharing
> session on join.me?
> 

1. My signature is directly typed into the box in Account Settings (not
attached), and the use HTML box is unchecked (and was beforehand).
2. I'm not using %sig%, I don't know what this variable does.
3. In the error console I get the following repeated warning:

Warning: XUL box for _moz_generated_content_before element contained an inline
#text child, forcing all its children to be wrapped in a block.
Source file: chrome://messenger/content/messenger.xul

Or the same warning with
Source file: chrome://messenger/content/messengercompose/messengercompose.xul

Clicking Write and Reply seem to intermittently bring up these errors, although
I can't see a proper link between them. If I go into the SmartTemplate Options,
the following errors occur:

Warning: Error in parsing value for 'vertical-align'.  Declaration dropped.
Source file: chrome://smarttemplate4/skin/default/style.css
Line: 187
 ----------
Warning: Error in parsing value for 'vertical-align'.  Declaration dropped.
Source file: chrome://smarttemplate4/skin/default/style.css
Line: 193
 ----------
Warning: Error in parsing value for 'padding-top'.  Declaration dropped.
Source file: chrome://smarttemplate4/skin/default/style.css
Line: 217

I hope this is of some help.

4. Thanks, I will try and contact you later.

(In reply to comment #10)
> (In reply to comment #8)
sorry but your logs are not helpful.
If you see something like 
"Error: chrome://smartTemplate4/content/xxx.js" 
the .js ending is important then we can find the problem but the logs which you
have note are simple css errors and errors of thunderbird self (not unusual).
It will be great if you can help Axel to find the Problem on your Computer with
screen sharing...
we have test this thousands of time and in all have worked well, we must find
the problem if really an problem exists